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Workforce of One: Revolutionizing Talent Management Through Customization by Susan Cantrell, David Smith

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8

A Call to Action for HR

Building Your Workforce of One Capability

We need to break the mind-set in the field of HR that there is a single path or solution. By finding the intersection of what is important to an individual and what a company needs through a customized approach to talent management, companies will begin to reap greater levels of business success and employee engagement than ever before.1

—Keith Lawrence, director, P&G Beauty Human Resources

WE THINK OF MANAGING a workforce as a workforce of one as no less than revolutionary—an approach to talent management that is fundamentally different from business as usual. When people practices are no longer generic, one-size-fits-all practices merely reflecting the lowest common denominator, ...

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