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Workforce of One: Revolutionizing Talent Management Through Customization by Susan Cantrell, David Smith

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7

Workforce of One Challenges and Solutions

Contemporary workplace trends—an increasingly diverse workforce, tougher competition for talent, employees who are accustomed to more tailored offerings as consumers—and the recognition that business results are largely attributable to employee performance will drive companies to offer more tailored, customized talent management practices in the future. We may standardize on the back end, but we will increasingly customize on the front end to provide relevant, tailored experiences for our end employees.1

—Beverly Tarulli, vice president of organization and management development at PepsiCo

SCULPTING WORK TO FIT every employee—instead of requiring employees to conform to a standard mold of work—is a ...

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