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Workforce of One: Revolutionizing Talent Management Through Customization by Susan Cantrell, David Smith

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Segment Your Workforce

I think, as an HR community, we’re starting to offer more customized employee value propositions. We’ve already done the work of standardization and reaping efficiencies out of the HR system; now we’re tailoring our value propositions to engage and enhance the performance of very diverse workforces.

—Nancy Reardon, senior vice president and chief human resources and communications officer, Campbell Soup Company1

AS THE WORLD’S GREAT philosophical, spiritual, and political leaders throughout history have told us, many different paths can take us to the same destination. Likewise, when it comes to crafting people practices that are highly relevant and tailored to individuals, organizations can choose one or any combination ...

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