Workforce Asset Management Book of Knowledge

UNIT TWO

The Framework for the Organization

WHEN BUILDING THE FRAMEWORK FOR Workforce Asset Management (WAM), the workforce management office (WMO) serves as the structural support beams for WAM objectives and goals. The WMO is responsible for upholding WAM principles and sketching out the solution blueprints. An important preliminary step in developing the framework for WAM is gaining executive level support. To introduce WAM issues and gain initial support, the WMO and/or the WAM-Pro first express their vision through a formalized business plan, outlining an identified problem and connecting it to measurable solutions. For example, the WMO and/or WAM-Pro acknowledges where organizational stakeholders have identified a problem related to rising costs and are interested in solving it. However, when some stakeholders express concern that the organization “just does not have enough time or resources to solve this problem,” the organization looks to the WMO and WAM-Pros to illuminate how this may be affecting the day-to-day operations as well as ways to measure the impact on the bottom line. The WMO or WAM-Pro could suggest investing in an intelligent timekeeping system to reduce payroll leakage. Then, they can demonstrate how it aligns with solving the problem of rising costs and operational issues.

The WMO is positioned to break the opportunity down into actionable and measurable steps. The WAM-Pro can set a course for evaluating how the organization can assess and implement a ...