About the Contributors

Joanne Ambrose

Joanne Ambrose, shares a global perspective on workforce management. A resident of Sydney, Australia, Joanne supports payroll and labor management education programs and has been an advocate over the years in raising the profile of her profession. Joanne has project managed payroll implementations in various industries and has been involved in the selection committee and testing of HRIS. Currently, Joanne works in HR as a Payroll Manager for an Accreditation organization in Australia. Working as a payroll professional for over 20 years, Joanne has worked in many industries including media, medical, retail, manufacturing and aged care.

In 2011 Joanne completed a major assignment on the review, selection, and implementation of workforce management technology (payroll, HRIS, Time and Attendance) in the Aged Care sector. The assignment covered areas on technology (cloud versus in-house), business requirements document, evaluation methodology, selection methodology, mobile phone technology for timesheet recording, disaster recovery, integration, and interfacing between systems, return on investment, and reporting.

Joanne is a certified Payroll Specialist through The Association of Payroll Specialists (TAPS) and Sturts University in Sydney, Australia, and has also obtained a certificate in Human Resource Management through Technical and Further Education (TAFE) in Sydney, Australia.

Andrew W. Bagley

Andrew Bagley, Esq., is an attorney who provides ...

Get Workforce Asset Management Book of Knowledge now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.