1It All Starts with You

Organizations form when someone has a good idea, experiences early success, and then needs help in order to deliver on the promise. Somewhere between a good idea and market success, most businesses run into the challenge of setting up a system that helps move things forward more efficiently.

As the organization grows, a dilemma appears. Sooner or later we all discover the need for reliable, repeatable processes or systems lest the wheel becomes the constant reinvention. Systems and processes, however, can become overly engineered and eventually create more headaches than they solve, resulting in extra layers of approval and sign-off, thus delaying progress.

Employees often resist processes for reasons ranging from not ...

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