Work the Problem: How Experts Tackle Workplace Challenges

6

SPREAD THIN IN THE MIDDLE-MANAGEMENT SANDWICH

Cast of Characters at Bayside Group

Laura Mitchell—Marketing Director

Marshall Owen—Executive Director

Will Downs—Communications Staff Writer

Julie Kim—Digital Marketing Specialist

Walter Cleaver—Head of Board of Directors

Laura Mitchell was tired of putting out her executive director’s fires. The maddening part was that they were all with staff. To the outside world, Marshall Owen, recently hired executive director of the Bayside Group, was a welcome addition to this venerable southern riverside town—a cosmopolitan outsider from the big city. But now Will Downs, a fine writer with a nimble use of language, was irate and calling Laura at all hours, this time even managing to beat her alarm, and ...