Work the Problem: How Experts Tackle Workplace Challenges

TAKE 2

Commentary by Alan De Back

Alan De Back is a career counselor and learning consultant with more than 20 years of experience. He has served as director of global learning for an Internet consulting firm and manager of leadership development for a major aerospace corporation.

 

Diana’s issues are not uncommon in young, rapidly growing technology organizations. Because of the rapid growth, the managerial and support mechanisms are often not in place to support either managers or employees. Thus, the major problems in this scenario are both individual and organizational.

First, Diana is relatively inexperienced as a manager. Although her intentions are great, she has not been given the knowledge or tools to fill her role effectively. Diana ...