Appendix C:Further Reading
Anthony, R. N. 1988. The Management Control Function. Boston: Harvard Business School Press.
Beatty, R.W., et al. 2003. Scoring on the Business Scorecard. Organizational Dynamics, 107–21.
Bucknall, H., and Z. Wei. 2005. Magic Numbers for Human Resource Management: Basic Measures to Achieve Better Results. New York: Wiley.
Cyert, R. M., and J. G. March, 1963. A Behavioral Theory of the Firm. Englewood Cliffs, NJ: Prentice-Hall.
Eccles, R.G. 1991. The Performance Measurement Manifesto. Harvard Business Review, 131–7.
Fitz-enz, J. 2000. The ROI of Human Capital: Measuring the Economic Value of Employee Performance. ...
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