CHAPTER 5Value Propositions and Success Metrics in Education and Healthcare

The concepts of value propositions and success metrics are so complex that an entire book could easily be written on each of the major 15 industries in which these services are applied. On the full enterprise-class side, only a few of the 15 leading verticals generate the bulk of the revenue generated by systems integrators and equipment manufacturers. More than $1 billion is spent annually in enterprise-class networks, with education and healthcare being the two largest verticals into which wireless systems are sold. This chapter focuses on these two industries. The value propositions and success metrics discussed in this chapter will help you expand the way you think ...

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