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Winning The 3-Legged Race: When Business and Technology Run Together by Zmud, Trainer, Hoque, Sambamurthy, Wilson

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Chapter 8. Considering Risk

 

“In these matters, the only certainty is that nothing is certain.”

 
 --Pliny the Elder

Business technology is fraught with risk. Successfully conceptualizing, implementing, and deploying business technology to achieve operational excellence and strategic advantage leaves a firm open to much vulnerability. It may arise from a variety of sources that can range from choosing to invest in the wrong system, to selecting partners who are unable to deliver, to implementing a system that is not used to its fullest potential.

Unless executives are vigilant about these risks and execute mitigation strategies, the potential value of business technology may never be realized. In other words, Compliance and Risk Management is a core ...

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