22. “It’s all about you!”

“...But they’re just not that into you.”

In the previous chapter, you read about how self-centeredness is an obstacle to all communication, extending all the way from social conversations to our focus, presentations. To remove that barrier, to put the “co-” in “communication,” the effective communicator adds interaction to interpersonal exchanges, but more important, adds benefits for the listener—whether that listener is the other person in a conversation or the audience for a presentation.

But that leaves open the question of why any person in his or her right mind would allow a failure to communicate to occur in the first place. There are two answers: one scientific and the other a pervasive misconception that has ...

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