What lies behind us and what lies ahead of us are
tiny matters compared to what lives within us.
—HENRY DAVID THOREAU
Bill shows up for a 9:00 A.M. meeting to settle a dispute for his client. He’s a lawyer, and he’d exchanged letters previously with Spencer, the lawyer on the other side. Bill expects to meet with Spencer one on one. Instead, Bill gets ushered into a large conference room. A team of eight attorneys is waiting for him.
Immediately, Bill’s body reacts. His muscles contract. His adrenaline starts pumping. His mind spins. He thinks to himself, “You won’t bully me. Two can play this game.” Before the other side can say a word, Bill charges ahead, making an extreme demand. Antagonism grows ...