Preface

I first met Mark Bowden in March 2008. I was introduced to him via two associates who had “just met this great public speaking coach and body language expert!” and thought I should meet him too. Both Mark and I were based out of Toronto, and so, curious, we arranged to meet over coffee.

You might be wondering why I say “curious.” I was already a very accomplished public speaker and seminar leader in the world of sales performance management. My ratings were always top of the top. I had a loyal following of fans and workshop attendees across North America and beyond. Yet two of my best supporters were adamant that I meet with this communication coach. You can imagine that something started nagging at me as to why exactly they were being ...

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