Verify Connections and Reboot

You should always verify the physical connections and reboot the hardware before going continuing with more extensive troubleshooting. Verifying physical connections includes but is not limited to the following:

  • Looking for and replacing frayed wires and cables

  • Making sure Ethernet connections click into place on hubs, switches, routers, and NICs

  • Verifying wireless cards are properly inserted

  • Moving wireless access points to a more central location

  • Making sure a cable is not pinched or damaged

  • Making sure a cable is not caught under a desk or chair

  • Verifying NICs are security seated inside the PC tower

  • Verifying plugs are inserted into working electrical outlets

To verify some of these items, you may need to swap out an older ...

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