Appendix A. Troubleshoot a Network
Use the Network and Sharing Center’s diagnostics tools
Verify hardware connections
Explore the Help and Support Center
Ask for remote assistance
Visit Windows Help online
Search the Microsoft Knowledge Base
Post and search in Windows communities
Contact Microsoft Customer Support
THERE ARE lots of ways to troubleshoot network problems. They range from finding simple fixes using the Network and Sharing Center to contacting Microsoft Customer Support and paying for help. Here, you’ll learn a lot of the available help options, including getting help from the Help and Support Center on your PC, asking for remote assistance from a friend, getting help online, searching the Microsoft Knowledge Base, and even posting and searching ...
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