It’s astonishing to think that this is my eleventh book, and how it’s crept up on me. I’d like to take the opportunity to thank the people who helped me right at the beginning, as without your encouragement, guidance, support, and belief, I wouldn’t be where I am today.My heartfelt thanks go to Kenyon Brown, Claudette Moore, Ed Bott, Jon Hassell and Steve Weiss.

—Mike

Thank you, Annette, for your support and love whilst I have been scribbling away.

—Andrew

Get Windows Software Compatibility and Hardware Troubleshooting now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.