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Windows® Small Business Server 2008 Administrator’s Companion

Book Description

Get the critical information you need to build and run a Windows Small Business Server 2008 based network. This essential, single-volume reference details system capabilities and components including Premium Edition features. Gain the real-world insights, workarounds, and troubleshooting tactics you need for on-the-job results. Discover how to: Plan availability, security features, and fault tolerance into network infrastructure Use Hyper-V to install and manage your network more efficiently Migrate an existing Small Business Server 2003 network Create and manage user roles, groups, and permissions Configure hard disks for data integrity and redundancy, and manage storage Set up e-mail and Internet connectivity Use the console to manage network settings, shared resources, and backups locally or remotely Organize security settings with Group Policy preferences Monitor, troubleshoot, and tune system performance.

Table of Contents

  1. Windows® Small Business Server 2008: Administrator’s Companion
    1. SPECIAL OFFER: Upgrade this ebook with O’Reilly
    2. A Note Regarding Supplemental Files
    3. Acknowledgments
    4. Introduction
      1. How to Use This Book
        1. Under the Hood
        2. Real World
      2. What’s In This Book
        1. Part I: Preparation and Planning
        2. Part II: Installation and Setup
        3. Part III: Performing Basic Tasks
        4. Part IV: Performing Advanced Tasks
        5. Part V: Premium Edition Features
        6. Part VI: Maintenance and Troubleshooting
        7. Appendices
      3. System Requirements
      4. Talk to Us!
      5. Support for This Book
    5. I. Preparation and Planning
      1. 1. Introducing Windows Small Business Server 2008
        1. Windows Small Business Server Editions
        2. Standard Edition
          1. Newest Server Technology
          2. 64-Bit Architecture
          3. Greater Security and Data Protection
          4. SBS Console
          5. Remote Web Workplace
          6. SharePoint Services
          7. Backup
        3. Premium Edition
          1. Virtualization
          2. SQL Server 2008
          3. Terminal Services
        4. Hardware Requirements
        5. Restrictions on Windows SBS 2008
        6. Summary
      2. 2. Understanding 64-Bit Windows
        1. Why the Change?
        2. What Are the Advantages?
          1. Memory
          2. Performance
          3. Security
          4. Virtualization
        3. What Are the Challenges?
          1. Drivers
          2. Hardware and Software Considerations
            1. Server-Grade Hardware
            2. 32-Bit Software Compatibility
            3. Legacy Software in 64-Bit Windows
        4. What About Clients?
        5. Summary
      3. 3. Planning Your SBS Network
        1. Planning the Network Infrastructure
          1. Determining Your Needs
          2. Choosing an Internet Connection
            1. Determining Bandwidth Needs
            2. Types of Internet Connections
            3. Choosing ISPs
          3. Choosing a Network Type
            1. Choosing the Right Network Cable
            2. Choosing a Wireless Standard: 802.11a/b/g/n
          4. Choosing Network Devices
            1. Diagramming the Network
            2. Choosing a Network Switch
            3. Choosing Wireless Access Points
            4. Choosing a Firewall Device or Router
          5. Choosing Server Hardware
          6. Choosing Client Hardware and Software
        2. Choosing Naming Conventions
          1. Choosing a Domain Name for the Network
          2. Naming Computers
        3. Planning for Security
          1. Ensuring Physical Security
          2. Securing Client Computers
          3. Securing Wireless Networks
          4. Securing Internet Firewalls
        4. Summary
      4. 4. Planning Fault Tolerance and Avoidance
        1. Mean Time to Failure and Mean Time to Recover
        2. Protecting the Power Supply
          1. Local Power Supply Failure
          2. Voltage Variations
            1. Spikes
            2. Surges
            3. Sags
            4. Brownouts
          3. Short-Term Power Outages
          4. Long-Term Power Outages
        3. Disk Arrays
          1. Hardware v. Software
          2. RAID Levels for Fault Tolerance
            1. Intended Use
            2. Fault Tolerance
            3. Availability
            4. Performance
            5. Cost
          3. Hot-Swap and Hot-Spare Disk Systems
        4. Redundant Networking
        5. Other Spare Parts
        6. Summary
    6. II. Installation and Setup
      1. 5. Installing SBS 2008
        1. Planning
          1. Planning Partitions
          2. Planning Location and Networking
        2. Preparing the Server
        3. Installation
          1. Installation Process
            1. Installing the Base Operating System
            2. Installing the SBS Portion
          2. Using the SBS Answer File Generator
        4. Summary
      2. 6. Configuring SBS in Hyper-V
        1. Hyper-V Overview
          1. Emulation versus Hypervisor
          2. Requirements
        2. Installation
          1. Installing On Windows Server Core
            1. Initial Configuration
            2. Installing the Hyper-V Role
          2. Installing on Full Windows Server 2008
        3. Initial Configuration
          1. Configuring Networks
          2. Server Settings
        4. Creating a Virtual Machine
          1. Creating a Basic VM
          2. Machine Settings
            1. Memory and CPU
            2. Disks and Controllers
            3. Network Adapters
            4. COM and Floppy
        5. Working with a Virtual Machine
          1. Starting, Stopping, Saving, Snapshotting
          2. Clipboard
        6. SBS in Hyper-V
          1. Licensing
          2. Configuration
        7. Summary
      3. 7. Migrating from Windows Small Business Server 2003
        1. The Migration Process
        2. Preparing Your Server
          1. Back Up Existing SBS Server
          2. Install Current Updates
          3. Network Configuration
            1. DHCP Reconfiguration
            2. Disable or Remove Second NIC
          4. Install Router and Firewall
            1. Disable VPNs
          5. Configuring Active Directory
          6. Best Practices Analyzer (BPA)
          7. Optimize Exchange Mailboxes
          8. Running the Migration Preparation Tool
        3. Creating a Migration Answer File
          1. Administrator Account
          2. Using the SBS Answer File Generator
        4. Installing SBS 2008
        5. Migrating Settings and Data
          1. Reconfigure Folder Redirection
          2. Using the Migration Wizard
            1. Starting the Migration Wizard
            2. Configure the Network
            3. Configure the Internet Address
            4. Migrate Network Settings
            5. Migrate Exchange Mailboxes and Settings
            6. Remove Legacy Group Policies and Logon Settings
            7. Migrate Users’ Shared Data
            8. Migrating Companyweb
            9. Migrating Fax Data
            10. Migrating Users and Group
            11. Finish the Migration
          3. Re-Enabling Folder Redirection
        6. Summary
      4. 8. Completing the Getting Started Tasks
        1. Using the Windows SBS Console
        2. Connect to the Internet
        3. Customer Feedback Options
        4. Set Up Your Internet Address
          1. Registering a New Domain Name
          2. Using an Existing Domain Name
          3. Managing Your Domain Name
        5. Configure E-Mail
        6. Add a Trusted Certificate
          1. Purchasing a Certificate
          2. Using an Existing Certificate
            1. Exporting a Trusted Certificate
            2. Importing a Trusted Certificate
        7. Protect Your Server with Live OneCare
          1. Using Live OneCare
        8. Add Users, Computers, and Devices
        9. Network Essentials Summary
        10. Summary
    7. III. Performing Basic Tasks
      1. 9. Managing Users and Groups
        1. Understanding Groups
        2. Creating Groups
          1. Setting Up a Distribution Group
          2. Creating a Security Group
        3. Working with Groups
          1. Built-in Universal Groups
          2. Built-in Domain Local Groups
          3. Built-in Global Groups
        4. Managing User Roles
          1. The Standard User Role
          2. The Standard User with Administrative Links Role
          3. Network Administrator Role
          4. Creating a New User Role
        5. Adding a New User Account
        6. Adding Multiple User Accounts
        7. Giving Users Access to Computers
        8. Summary
      2. 10. Shares and Permissions
        1. Share Permissions v. File Permissions
          1. Share Permissions
          2. File Permissions
        2. NTFS Permissions
          1. What Permissions Mean
          2. How Permissions Work
          3. Considering Inheritance
        3. Adding a Shared Folder
          1. Removing a Shared Folder
          2. Changing Share Permissions
        4. Special Shares
          1. Ownership and How It Works
            1. Taking Ownership of an Object
            2. Transferring Ownership
        5. Effective Permissions
          1. Factors That Are Considered in Determining Effective Permissions
        6. Defining User Rights
        7. Managing Default User Rights Assignments
        8. Summary
      3. 11. Disk Management
        1. The Search for Disaster Protection
        2. Choosing the Storage Solution for Your Network
          1. Storage Connection Technologies
        3. Managing Disks
        4. Partitions and Volumes
          1. Adding a Partition or Volume
            1. Adding a New Disk Using the Initialize Disk Wizard
            2. Creating a Simple Volume or Partition
            3. Creating a RAID 1 (Mirror) or RAID 5 Volume
            4. Deleting a Partition or Volume
          2. Extending or Shrinking a Volume
            1. Shrinking a Volume
            2. Extending a Volume
          3. Adding a Mirror
          4. Drive Failure in a Mirrored Volume
          5. Breaking a Mirror
          6. RAID 5 Volumes
          7. Mounting a Volume
        5. Summary
      4. 12. Storage Management
        1. Distributed File System (DFS)
          1. DFS Terminology
          2. Namespace Type
          3. Namespace Server Requirements
          4. Namespace Client Requirements
          5. DFS Replication
          6. File Replication Service
          7. Replication Topologies
          8. Installing DFS Management
          9. Creating or Opening a Namespace Root
            1. Creating a Namespace from a Command Prompt
          10. Adding Namespace Servers
          11. Adding DFS Folders
          12. Changing Advanced Settings
            1. Changing Namespace Referral Settings
            2. Overriding Referral Settings on Individual Folders
            3. Delegating Management Permissions
            4. Changing Namespace Polling Settings
          13. Backing Up and Restoring the DFS Folder Targets
          14. Using DFS Replication
            1. Creating a Replication Group
            2. Replicating a DFS Folder
            3. Creating a Branch Office Replication Group
            4. Creating a Multipurpose Replication Group
            5. Managing Replication Groups
        2. Using File Server Resource Manager
          1. Scheduling Storage Reports
          2. Using Directory Quotas
            1. Directory Quota Types
          3. Creating Quotas and Auto Quotas
          4. Viewing and Managing Quotas
          5. Creating and Editing Quota Templates
          6. Screening Files
            1. Creating File Screens
            2. Creating Exceptions
            3. Creating and Editing File Screen Templates
            4. Working with File Groups
        3. Summary
      5. 13. Installing and Managing Printers
        1. Understanding Print Servers
        2. Selecting Printers
        3. Planning Printer Placement
          1. Naming Printers
          2. Naming Printer Locations
        4. Installing Printers
          1. Adding and Sharing a Network Printer
            1. Showing a Shared Printer in Windows SBS Console
          2. Sharing Locally Connected Printers
            1. Sharing a Printer Connected to a Vista Computer
            2. Sharing a Printer Connected to a Windows XP Computer
            3. Sharing a Printer Connected to a Windows SBS 2008 Computer
        5. Adding Client Drivers for Shared Printers
          1. Managing Printers from Windows SBS
          2. Managing Printers from the Command Line
        6. Setting Security Options
          1. Determining Printer Availability
          2. Group Priorities and Printer Availability
            1. Creating a Logical Printer
            2. Configuring Usage of the Logical Printer
            3. Viewing the Logical Printer in the SBS Console
        7. Setting Up a Printer Pool
        8. Configuring Print Spooling
        9. Using the Fax Service
          1. Adding a Fax Device
          2. Starting and Configuring the Fax Service
          3. Managing Fax Users and Administrators
        10. Summary
      6. 14. Managing Computers on the Network
        1. Connecting Computers to the Network
          1. Creating Computer Accounts
          2. Establishing Basic Network Connectivity
            1. Configuring Windows Vista and Windows Server 2008 to Use DHCP
            2. Configuring Windows XP and Windows Server 2003 to Use DHCP
          3. Using the Small Business Server Connect Computer Wizard
          4. Connecting Alternate Clients
            1. Connecting Earlier Windows Clients
            2. Connecting Mac OS X Clients
            3. Using Remote Desktop
        2. Using Remote Web Workplace
          1. Connecting to RWW
        3. Managing Computers
          1. Viewing and Modifying Client Computer Settings
          2. Remotely Managing Computers
            1. Offering Remote Assistance
            2. Connect Remotely
          3. Removing Computers from the Network
        4. Summary
      7. 15. Managing Software Updates
        1. Why Patching Is Important
        2. The Patching Cycle
          1. Assess
            1. SBS Version
          2. Identify
            1. SBS Version
          3. Evaluate and Plan
            1. SBS Version
          4. Deploy
            1. SBS Version
          5. Repeat
        3. Using SBS Software Updates
          1. Configuring Software Update Settings
            1. Changing Update Level
            2. Changing Update Schedule
            3. Excluding Computers from Automatic Updates
            4. Modifying the Update Group
          2. Deploying Updates
            1. Viewing Update Deployment Reports
            2. Synchronization
        4. Third-Party Solutions
        5. Summary
      8. 16. Configuring Backup
        1. Configuring the Backup Service
          1. Changing the Backup Configuration
            1. Modifying Backup Destinations
            2. Changing Items to Be Backed Up
            3. Modifying the Backup Schedule
            4. View Backup History
        2. Using the Backup Once Wizard
        3. Recovering Backups
          1. Recovering Your Server
          2. Recovering Volumes
          3. Recovering Files and Folders from the Local Server
          4. Recovering Files and Folders from Another Server
          5. Recovering Applications and Data
          6. Recovering the Operating System
          7. Restoring a Backup Catalog
        4. Using the Wbadmin Command
          1. Wbadmin enable backup
          2. Wbadmin disable backup
          3. Wbadmin start backup
          4. Wbadmin stop job
          5. Wbadmin start recovery
          6. Wbadmin start systemstatebackup
          7. Wbadmin start systemstaterecovery
          8. Wbadmin start sysrecovery
          9. Windows Recovery Environment
          10. Wbadmin get versions
          11. Wbadmin get status
        5. Windows Home Server
          1. Connecting to Windows Home Server
        6. Summary
    8. IV. Performing Advanced Tasks
      1. 17. Windows SBS Console v. Server Manager
        1. Adding (and Removing) Roles and Features
          1. Roles, Role Services, and Features
          2. Adding and Removing Roles
            1. Add a Role
            2. Removing a Role
          3. Adding and Removing Role Services
            1. Adding a Role Service
            2. Removing a Role Service
          4. Adding and Removing Features
            1. Adding Features
            2. Removing Features
        2. Using the Native Consoles
          1. Using the Advanced Mode of the Windows SBS Console
          2. Using Server Manager
          3. Directly Opening Native Consoles
        3. Summary
      2. 18. Configuring and Managing E-Mail
        1. Basic E-Mail Configuration
          1. Configuring Internet Mail
            1. Enabling a Smart Host
            2. Enabling DNS E-Mail Sending
        2. POP3 E-Mail
          1. Adding a POP3 Account
          2. Setting POP3 Retrieval Frequency
        3. Advanced E-Mail Configuration
          1. Using Contacts
            1. Mail-Enabling Existing Contacts
            2. Adding a New Mail-Enabled Contact
          2. Adding an Additional E-Mail Domain Name
        4. Forefront Server Security for Exchange Server
        5. Summary
      3. 19. Managing Connectivity
        1. DHCP and DNS
          1. Managing DHCP
            1. Viewing Current DHCP Address Leases
            2. Creating Exclusions in DHCP
            3. Adding a DHCP Reservation
            4. Setting DHCP Options
            5. Enabling DNS Updates
          2. Managing DNS
            1. Adding a DNS Record
            2. DNS Forwarding
        2. Wireless Connectivity
        3. Windows Firewall
          1. Setting Firewall Policies Using Group Policy
          2. Firewall Rule Basics
            1. Rule Definitions
            2. Creating a Firewall Policy
        4. Remote Web Workplace (RWW)
          1. Configuring RWW Computer List
          2. Enabling RWW Access to a Terminal Server
          3. Enabling or Disabling a User for RWW
          4. RWW Links List
        5. Virtual Private Networks (VPNs)
          1. Enabling VPNs
          2. Configure VPN Permissions
        6. Fixing Network Problems
        7. Summary
      4. 20. Using Group Policy
        1. Components of Group Policy
        2. Group Policy Objects
        3. Managing Group Policies
          1. Order of Inheritance
            1. Overriding Inheritance
            2. Enforcing a GPO Link in the GPMC
            3. Setting Block Inheritance
          2. Order of Implementation
        4. Creating a Group Policy Object
        5. Deleting a Group Policy Object
        6. Managing Group Policy Links
          1. Setting the Scope of the GPO
          2. Enabling and Disabling GPO Links
          3. Disabling a Branch of a GPO
        7. Refreshing Group Policy
        8. Backing Up a Group Policy Object
        9. Restoring a Group Policy Object
        10. Deploying Applications with Group Policy
          1. Publish or Assign Applications
          2. Creating a Software Distribution Point
          3. Creating a GPO for Software Deployment
          4. Configuring the Group Policy Software Installation Extension
            1. Setting Software Installation Options
            2. Adding a Software Package to a Group Policy
        11. Group Policy Preferences
          1. Using Group Policy Preferences for Windows
            1. Drive Maps
            2. Files
          2. Configuring Common Options
          3. Using Group Policy Preferences for Control Panel
            1. Devices
        12. Using Group Policy Results
        13. Summary
      5. 21. Managing Reports
        1. Network Reports
          1. Customizing the Summary Report
          2. Customizing the Detailed Report
          3. Creating a New Report
        2. Configuring Alerts
          1. Alerts for Services
          2. Performance Counter Alert
          3. Event Log Error Alerts
        3. Creating Custom Alerts
          1. Creating an Alert for a Stopped Service
            1. Acquire a GUID
            2. Find Event Information
            3. Create and Save an .xml File
          2. Custom Alert for Backup Failure
            1. Acquire a GUID
        4. Summary
      6. 22. Customizing a SharePoint Site
        1. Introducing SharePoint Services
          1. Understanding SharePoint Items
          2. Understanding SharePoint Roles
        2. Customizing Companyweb
          1. Adding a Workspace
          2. Adding TS RemoteApps Links
            1. Add TS WebAccess Role Service
            2. Adding the .NET Framework 3.0 Feature
            3. Register the Web Part as Safe
            4. Create a Folder to Store the Web Part
            5. Add the Web Part to Companyweb
        3. Summary
    9. V. Premium Edition Features
      1. 23. Installing the Second Server
        1. Minimum System Requirements
        2. Installation and Initial Configuration
          1. Installation
          2. Initial Configuration
            1. Install Hardware Drivers
            2. Setting the Time Zone
            3. Configuring Networking
            4. Setting the Computer Name and Domain
            5. Enable Updates and Feedback
            6. Getting Updates
          3. Customizing the Server
            1. Adding the Windows PowerShell Feature
            2. Configure Windows Firewall
        3. Closing the Initial Configuration Tasks Wizard
        4. Summary
      2. 24. Introducing SQL Server 2008 Standard Edition for Small Business
        1. Installation Options
        2. Installation Restrictions
        3. Installing SQL Server (Part One)
          1. Planning
            1. Hardware And Software Requirements
            2. Security Documentation
            3. Online Release Notes
            4. System Configuration Checker
            5. Install Upgrade Advisor
            6. Online Installation Help
            7. How To Get Started With SQL Server 2008 Failover Clustering
            8. Upgrade Documentation
          2. Installation
            1. New SQL Server Stand-Alone Installation Or Add Features To An Existing Installation
            2. New SQL Server Failover Cluster Installation
            3. Add Node To A SQL Server Failover Cluster
            4. Upgrade From SQL Server 2000 Or SQL Server 2008
            5. Search For Product Updates
          3. Maintenance
            1. Edition Upgrade
            2. Repair
            3. Remove Node From A SQL Server Failover Cluster
          4. Tools
            1. System Configuration Checker
            2. Installed SQL Server Features Discovery Report
            3. Upgrade Integration Services Packages
          5. Resources
          6. Advanced
            1. Install Based On Configuration File
            2. Advanced Cluster Preparation
            3. Advanced Cluster Completion
          7. Options
        4. Installing SQL Server (Part Two)
        5. Summary
      3. 25. Adding a Terminal Server
        1. New Terminal Services Features
          1. TS Gateway
          2. TS RemoteApps
          3. TS Web Access
        2. Concepts
          1. Remote Access
          2. Central Management
          3. Licensing
        3. Installing Terminal Services Role
        4. Configuring Terminal Services Licensing
          1. Installing Terminal Server Licensing
        5. Configuring TS RemoteApps
          1. TS RemoteApp Manager
          2. Deploying with .Rdp and .Msi Files
        6. Adding a RemoteApp to Remote Web Workplace
        7. Summary
    10. VI. Maintenance and Troubleshooting
      1. 26. Windows SBS Reliability and Performance Monitoring
        1. Using Resource View
          1. CPU Details
          2. Disk Details
          3. Network Details
          4. Memory Details
        2. Using Performance Monitor
          1. Adding Performance Counters
          2. Changing the Performance Monitor Display
          3. Saving the Performance Monitor Display
        3. Using Reliability Monitor
          1. Viewing Reliability Monitor on a Remote Computer
          2. How to Interpret the System Stability Index
            1. Software (Un)Installs
            2. Application Failures
            3. Hardware Failures
            4. Windows Failures
            5. Miscellaneous Failures
          3. Creating a Data Collector Set
            1. Building a Data Collector Set from a Template
            2. Importing Templates
            3. Exporting Templates
            4. Creating a Data Collector Set from Performance Monitor
            5. Constructing a Data Collector Set Manually
            6. Creating a Data Collector Set to Monitor Performance Counters
            7. Scheduling Data Collection
        4. Managing Collected Data
          1. Working with Data Log Files
        5. Viewing Reports
        6. Summary
      2. 27. Disaster Planning
        1. Planning for Disaster
          1. Identifying the Risks
          2. Identifying the Resources
          3. Developing the Responses
            1. Standard Operating Procedures
            2. Standard Escalation Procedures
          4. Testing the Responses
          5. Iterating
        2. Preparing for a Disaster
          1. Setting Up a Fault-Tolerant System
          2. Backups
        3. Restoring from Backup
        4. Virtualization and Disaster Planning
          1. No USB Support
          2. Hardware Independence
        5. Summary
    11. A. Introduction to Networks
      1. Servers
      2. Clients
      3. Media Connecting Servers and Clients
      4. Features of the Windows Operating System
      5. Domains and Workgroups
        1. Do Workgroups Work?
        2. Defining Domains
          1. Additional Users
          2. Access Control
        3. Domain Components
          1. Domain Controller
          2. Member Servers
          3. Workstations or Clients
    12. B. Automating Installation
    13. C. Resources
      1. Microsoft Resources
      2. Other Resources for SBS Users and Consultants
    14. D. About the Authors
    15. E. Additional Resources for IT Professionals from Microsoft Press
      1. Windows Server
      2. Windows Client
      3. SQL Server 2005
      4. Exchange Server 2007
      5. Scripting
    16. F. More Great Resources for IT Professionals from Microsoft Press
      1. Administrator’s Pocket Consultant
      2. Administrator’s Companion
      3. Resource Kit
      4. Self-Paced Training Kit
    17. Index
    18. SPECIAL OFFER: Upgrade this ebook with O’Reilly