About the Reviewer
Florian Klaffenbach started his IT carrier in 2004 as a first- and second-level IT support technician and IT salesman trainee for a B2B online shop. After that he changed to a small company working as an IT project manager for planning, implementing, and integration from industrial plants and laundries into enterprise IT. After spending some years, he joined Dell Germany. There he started from scratch as an enterprise technical support analyst and later worked on a project to start Dell technical Communities and support over social Media in Europe and outside of the U.S. Currently he is working as a solutions architect and consultant for Microsoft Infrastructure and cloud, specialized in Microsoft Hyper-V, Fileservices, System ...
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