Managing Desktops and Servers

When planning how the information technology department will manage desktops and servers for a particular organization, many different support scenarios should be considered. Deploying operating systems is only one of the many tasks that fall under the managing desktops and servers umbrella. Additional tasks include deploying and updating software to existing systems, generating reports that detail the status of the overall computer and network infrastructure, supporting end users, and managing backup and recovery processes. There are, of course, many more tasks, but this chapter is limited to these types of IT-related tasks and primarily focuses on the automation of operating system deployment using Windows Server ...

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