Server\Work Item Shortages

The Work Item Shortages counter indicates the number of times a shortage of work items caused the file server to reject a client request. This error usually results in session termination. This is the primary indicator that the File Server service is short on resources.

Server message blocks (SMBs) requests are stored in a work item and assigned to an available worker thread. If there are not enough available threads, the work item is placed in the Available Work Items queue. If this queue becomes depleted, then the server can no longer process SMB requests.

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