3. Terminal Services in Microsoft Infrastructure Optimization

The Infrastructure Optimization Model at Microsoft groups IT processes and technologies across a continuum of organizational maturity (for more information, see microsoft.com/io). The model was developed by industry analysts, the Massachusetts Institute of Technology (MIT) Center for Information Systems Research (CISR), and Microsoft based on its experience with its own enterprise customers. A key goal for Microsoft in creating the Infrastructure Optimization Model was to develop a simple way to use a maturity framework that is flexible and that can easily be used as the benchmark for technical capability and business value.

IO is structured around three information technology models: ...

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