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Windows® 8.1 Inside Out by Tony Northrup

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Chapter 8. Obtaining help and support

Nobody is such a computer expert that they have the answer to every problem memorized. Typically, experts learn the basics of computers and then rely on Internet searches and technical resources to find the information they need.

The goal of this chapter is to teach you the basics of finding help for any problem that might arise within Windows by using different forms of support: professional support, online help, information on the Internet, and online forums. This chapter also shows you how to connect to remote computers using Remote Assistance ...

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