Did You Recently Install a New Program?

If you suspect a new program is causing system instability, restart Windows 8 and try operating the system for a while without using the new program. If the problem doesn’t reoccur, the new program is likely the culprit. Try using the program without any other programs running.

Image Tip

When a program crashes, Windows 8 displays a dialog box asking if you want to see whether a solution to the problem is available. You can control the behavior of this prompt. See “Checking for Solutions to Problems,” later in this chapter.

You should also examine the program’s readme file (if it has one) to look for known problems ...

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