Checking for Solutions to Problems
Microsoft constantly collects information about Windows 8 from users. When a problem occurs, Windows 8 usually asks whether you want to send information about the problem to Microsoft and, if you do, it stores these tidbits in a massive database. Engineers then tackle the “issues” (as they euphemistically call them) and hopefully come up with solutions.
One of Windows 8’s most promising features is called Problem Reporting, and it’s designed to make solutions available to anyone who goes looking for them. Windows 8 keeps a list of problems your computer is having, so you can tell it to go online and see whether a solution is available. If there’s a solution waiting, Windows 8 will download it, install it, and ...
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