It’s Great When It Works, But...
Browsing the Internet is great fun and very useful. Just watch as I instantly transfer millions of dollars from my secret Swiss bank account to... wait a minute, what’s a “404 Server Not Found Error”? What’s going on? Did the DSL go out? Is the IRS closing in on me? Help! Where’s my money?
If you’ve used the Internet for any length of time, this scene might seem all too familiar (give or take a Swiss bank account). Using the Web today is an amazingly user-friendly experience that would have astounded people just 20 years ago, yet we can’t escape that it’s a staggeringly complex system. If something goes wrong at any step along the way between your fingertips and a server in cyberspace, the whole system comes ...
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