Installing Fax and Scanner Hardware
If your scanner or fax device is not already installed, follow the manufacturer’s recommendations to install the fax or scanner hardware before you use Windows Fax and Scan. Use Windows 8 drivers and software, if available, but Windows 7 or Vista drivers should work, too.
Tip
If you try to install driver software and you get a message saying that it won’t work on your version of Windows, be sure that you are using the right 32-bit or 64-bit version to match Windows. If that’s not the problem, right-click the installer program, select Properties, select the Compatibility tab, and then set the compatibility mode ...
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