Troubleshooting Network Printer Connections

If you’re unable to locate a printer on your network, you should first make sure that the printer is shared correctly off of the remote system. First, verify that you can print when you are sitting at the computer connected directly to the printer. When you’re able to print from the computer connected to the printer, you need to verify that print sharing is enabled. To do this, follow these steps:

1. Open the Control Panel. If the Control Panel is in Category view, click View Network Status And Tasks under Network And Internet. If the Control Panel is in Classic view, choose Network And Sharing Center.
2. When the Network And Sharing Center window opens, click Change Advanced Sharing Settings in the left pane to show Advanced Sharing Settings, as shown in Figure 52.5.

FIGURE 52.5 Configuration for sharing a printer

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3. Choose the option Turn On File And Printer Sharing, and click Save Changes.
4. Open the Control Panel and click Devices And Printers under the Hardware And Sound category. Double-click the printer you want to share.
5. In the printer’s window that opens, double-click Customize Your Printer to open the properties for the printer.
6. Click the Sharing tab and verify that the Share This Printer check box is selected, and click OK.

After you have verified that the printer has been shared correctly, move to the computer ...

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