Troubleshooting Installation

Most programs designed for Windows 7 (and possibly Windows Vista) will work with Windows 8. However, not all programs that were designed for Windows XP (or earlier versions of Windows) will work with Windows 8. In fact, you should avoid installing utility and security programs unless they are specifically written for Windows 8. (Most basic application programs will run fine.)

If you can’t get an older program to install, or it doesn’t work after you install it, check the program manufacturer’s website to see if a Windows 8 version is available. Or, use the methods discussed in Chapter 39 to configure settings that might enable the older program to run on Windows 8. Or, consider installing and using Windows XP Mode with Windows Virtual PC to run the application. If these steps fail, you can take some general troubleshooting steps to get the program working properly.

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