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Windows® 7 Resource Kit by Tony Northrup Mitch Tulloch and Jerry Honeycutt

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How to Troubleshoot Driver Problems

Drivers are software features that Windows uses to communicate with hardware accessories. Windows typically has dozens of drivers active at any given point, allowing it to communicate with your graphics card, hard disks, sound card, USB devices, and other hardware. Without a driver, hardware cannot function properly. Additionally, you might have problems with hardware if a driver is outdated or unreliable.

The following sections describe how to work with drivers to solve hardware problems.

How to Find Updated Drivers

Microsoft or hardware vendors occasionally release updated drivers to improve hardware performance and reliability. Many updates are available directly from Windows Update. To find and download any ...

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