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Windows® 7 Resource Kit by Tony Northrup Mitch Tulloch and Jerry Honeycutt

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How to Diagnose Hardware Problems

Always remember to check basic issues before attempting to remove and replace parts. Before installing new peripherals, refer to your motherboard and device manuals for helpful information, including safety precautions, firmware configuration, and expansion slot or memory slot locations. Some peripheral manufacturers recommend that you use a bus-mastering PCI slot and advise that installing their adapter in a secondary slot might cause it to function improperly.

How to Use Device Manager to Identify Failed Devices

Windows 7 can detect hardware that is not working properly. View failed hardware by following these steps to use Windows Device Manager:

  1. Click Start, right-click Computer, and then select Manage.

  2. Under System ...

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