Chapter 23. Troubleshooting Windows Errors and Crashes

Reporting Problems and Finding Solutions 811

Checking for Solutions to Problems 817

Using Troubleshooters to Solve Problems 820

Using Problem Steps Recorder to Get Help 821

Reviewing Problem Reports with Reliability Monitor 823

Troubleshooting Hangs and Other Problems with Resource Monitor 824

Digging Deeper with Event Viewer 825

Understanding Stop Errors 834

Recovering from a Crash 840

To paraphrase a popular bumper sticker from an earlier era, stuff happens. Although occurrences are far fewer with each new version of Windows, applications hang (stop responding) or crash (shut down unexpectedly). Once in a while, a feature of Windows walks off the job without warning. And on rare occasions, the grim ...

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