Chapter 20. Beyond E-Mail and the Web
Newsgroups are online communities where people exchange information. When you have a question but don't know whom to ask, newsgroups may be your best bet. You post your question so that everyone in the group can read it and then come back a little later and see what kind of answers you've received.
File Transfer Protocol (FTP) is an Internet service used for transferring files from one computer to another across the Internet. In contrast to sending files as e-mail attachments, FTP puts no limitations on file size and doesn't require adding an attachment to an e-mail. You can just drag and drop to move or copy any number of files and folders from one computer to another.
Remote Assistance lets you turn control of your computer over to a trusted expert for advice, troubleshooting, or general support. Remote Desktop allows you to control a remote computer from whatever computer you happen to be using. All these topics are covered in this chapter.
About Newsgroups
Millions of people on the Internet communicate through newsgroups every day. You can find newsgroups that discuss just about any subject imaginable. Following are some terms you're likely to encounter as you engage with newsgroups:
Each message in a newsgroup is typically called a post (short for posted message). From the standpoint of Windows ...
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