Introduction

This book is about unsung heroes.

Over a quarter-century of talking to people about Microsoft Windows, I’ve learned that the greatest gains in productivity come from mastering the fundamentals. In many cases, that means learning about the capabilities of tools that you might have taken for granted.

After all those years, I’m still discovering new things about these unsung heroes, including tools and apps I use every day. Some of these tools have been part of Windows for decades, and yet most of us IT pros and expert Windows users tap only a fraction of their power.

As I’ve learned from watching Windows evolve over the past few years (and from digging into countless Windows 10 Insider Preview builds and sharing discoveries with colleagues ...

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