7.1. The Strategic Perspective
This "lack of hearing" by those in operations causes a tension between staff functions and operating activities that can get in the way of building relationships. Prepare to overcome this tension by focusing on how to address issues more strategically.
Developing a strategic mind-set is crucial to having the relationship, influence, and access that most staff people crave or feel entitled to. We begin the process of thinking about developing a strategic mind-set by understanding what strategy is. I have a rather unusual approach.
You have achieved a strategic mind-set when you are able to verbally inject mental energy into an organization's operational and strategic processes to help leaders and their organizations ...
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