5.2. The Advisor's Verbal Toolbox

Leaders lead through their ability to verbalize the future, explain a direction, and describe a destination. The advisor also works in real time to help leaders lead in real time. Ideally the advisor's verbal skills should be models that the leader can learn from and imitate.

The advisor has six powerful verbal tools:

  1. Facts. These are data and authoritative information, developed and verbally delivered appropriately and promptly.

  2. Stories. These are structured verbal examples leaders use, which take audiences through ideas, concepts, problems, or situations vicariously, yet teach lessons, morals, or self-evident truths audiences can use to their benefit.

  3. Questions. These are questions the leader can use to help ...

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