8.8. Lesson 2: War Story Files Are One Tool Advisors Can Use to Help the Boss Better Understand a Situation and All Its Ramifications as a Pattern of Events Unfolds

People often see an event or situation in isolation, or see only a small portion of it, missing its full scope. You can put war story files to use at a moment's notice to reveal the big picture and serve as a basis for forecasting the behaviors of key players.

Recently I received a call from someone telling me that I had been referred to him by his legal counsel. A story was going to appear in the newspaper about a senior executive who was soon to be sued for sexual harassment. My caller wanted to know what to do. Having been through several cases, I was able to ask him crucial questions ...

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