Chapter 6. DEVELOP A MANAGEMENT PERSPECTIVE

Chapter Outline

Admission to the Inner Circle

Commit Yourself to Management's Team

Ask Managerially Relevant Questions First

Be Ready with Answers

Why Bosses Sometimes Bypass Staff

Whining Turns Bosses Off

Say Things That Matter

Questions to Consider

People in staff functions tend to believe that their recommendations, big ideas, or silver bullets will save the day for management. In reality, silver bullets, big ideas, and brilliant strategies are extraordinarily rare. Those in operations learn relatively quickly that most progress is actually made incrementally, often following established patterns of thinking, experience, and scientific or at least rigorous exploration and study, with a hint of intuition ...

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