Why Managing Sucks and How to Fix It: A Results-Only Guide to Taking Control of Work, Not People

Acknowledgments

A lot has happened since we set out to change the broken system called “work” back in 2003. Each day, more and more organizations are joining the revolution, reinventing their work cultures—really going beyond telework—to create an environment where people can truly thrive. A place where work is no longer a four-letter word. A place where managed flexibility around 9–5 office hours is so last century. A place where everyone is accountable to the work and is intrinsically motivated to succeed. A place that we were told time and time again couldn’t really exist—utopia?—and we’ve proved does exist.

So to the people in organizations (some mentioned in this book) who have courageously worked with us to ignite their workplaces, you are the leaders of the future of work; it’s not easy to be the first to buck the system, but it does put you in a unique position to change the lives of many people to come and sets you on a trajectory that puts you ahead of the productivity and innovation curve.

To Adrianna Johnson, Christine Moore, and the rest of the team at John Wiley & Sons, Inc.—thank you. Your encouragement and gentle nudging along the way helped us shape the second phase of our journey into an actionable tool for managers. We’re proud of what we’ve accomplished together.

And to our team at CultureRx: every day we are thankful for you. You continue to be energized by making it part of your own personal mission to make sure that work doesn’t suck for people. You get up ...