Section 4:
TEAM DEVELOPMENT
Core Principle
You have the ability to draw the best performance from others because you create an environment where all team members have a clear understanding of their responsibilities, the resources needed to be successful, and feel safe to express their opinions.
In this section, you will learn how to:
▪ Use “nice” as a career advantage.
▪ Develop specific coaching language for team development situations.
▪ Diffuse tense, high-pressure discussions.
What Your Coworkers Are Thinking
“Amanda is someone I trust.”
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