Leadership’s team met for hours to develop a plan to get Excellence back. The conversations were direct and stressful, but still a definitive plan had not materialized. Passion left the meeting feeling listless. She went to her office and closed the door. Pulling out her compact mirror, she looked closely at herself. “I‘m so pale,” she thought. “What’s happened to me? I used to be so full of feeling, warmth, and zeal.” Then her phone rang, and Passion answered it. “Yes,” she said, and even to her own ears, her voice sounded empty of life.
It was Darnell. “You have a visitor here to see you,” she said.
Passion had very few visitors. “Who is it?” she asked with interest.
“She says she is a family member,” Darnell replied. ...