Where Winners Live: Sell More, Earn More, Achieve More Through Personal Accountability

CHAPTER 27

HIRING INTEGRITY

Baystate Financial operates under four principles: integrity, competence, professionalism, and work ethic. When the firm’s recruiters interview job applicants, they look for candidates with those four qualities.

Competence and work ethic are difficult to determine from an interview, so a recruiter gauges those principles by asking the candidate’s references whether the potential associate possesses those qualities. But integrity and professionalism often are obvious on first impression.

When a Baystate marketing director arrived in the company’s lobby to greet a young woman who was interviewing for an entry-level position, ...