image

CHAPTER 2

WHAT IS ACCOUNTABILITY?

“Do what you said. Finish what you start. Say please and thank you. Be on time.”

—Dave Porter, CEO

For Alan, an accredited estate planner and licensed financial planner, accountability is a rainbow. An engineer and frustrated painter, Alan’s father encouraged his two sons to “bring the rainbow to everything; to bring the colors, because it makes a beautiful picture.”

To the nine-year-old Alan, that meant any finished product “should shine like a rainbow, so somebody knows you were there.” It meant knowing he did his best—and being honest about it if he didn’t.

To the fifty-five-year-old Alan, who earned $1 million ...

Get Where Winners Live: Sell More, Earn More, Achieve More Through Personal Accountability now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.