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When to Hire—or Not Hire—a Consultant: Getting Your Money's Worth from Consulting Relationships by Dave J. Orr, Linda M. Orr

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Finding the Right Consultant

Most consulting relationships have an inherent conflict of interest. . . . On one hand, consultants strive to solve their clients’ problems. On the other, they hope to extend the relationship as long as possible, so they come up with solutions just fast enough to keep the client happy, but no faster.

—Patrick Schwerdtfeger

With so many consultants available in the market to solve a multitude of problems, there are likely both high-quality and low-quality suppliers. The quote from Schwerdtfeger represents the latter type. Unfortunately, with little industry-wide quality control in place, there is no reliable ...

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