Introduction
Why Write a Book on Whether or Not to Hire a Consultant?
If you don’t like what’s being said, change the conversation.
—Don Draper, Mad Men
Consultants can be both grim reapers and angels at the same time. Some people hate them; some people love them; and some people are indifferent. While specific, run-of-the-mill examples of failed consulting engagements are hard to find, due to their private nature, there abound urban legends of consultants who simply were ineffective to those who were flat-out unethical.
Example A (the unethical consultant): The Enron/Arthur Anderson scandal. In 2000, Enron paid Arthur Anderson $25 million ...
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