4.2. No Consensus? No Surprise
The fact that all management teams tend to struggle with consensus shouldn't be surprising. Although management is an art, it is based on scientific principles, and we know from the second law of thermodynamics that energy always tends to flow from concentration to diffusion; in other words, hot things don't stay hot, and cold things don't stay cold. While a company isn't a physical object like a stove top or a refrigerator, it is composed of objects (both inert and alive) that are subject to the principle of entropy: all systems tend to break down. It's as true of corporations as it is of cornflakes that wilt and get soggy in a bowl of milk.
Sometimes success itself is the problem, causing rapidly growing companies ...
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