9.1. Mindset Matters
When my own company's growth stalled, I spent a great deal of time feeling downcast, certain that I had done something wrong. Because we had been on such a positive upward trajectory for so long, I really thought we had figured out the special sauce that would enable us to generate consistent growth. When things slowed down, I naturally looked in the mirror and blamed it on the chef. With the benefit of hindsight, I now know that while not all my decisions were correct, the break in our company's fortunes was largely due to conditions beyond my control. Since then, I have come to understand that leader's guilt is common when growth stalls. However, that attitude is not only unhealthy and unproductive, in most cases it's ...
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