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When Core Values Are Strategic: How the Basic Values of Procter & Gamble Transformed Leadership at Fortune 500 Companies by Andy Butcher, Rick Tocquigny

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13. Robert A. Miller

Few people have seen the inner workings of as many different markets as Robert A. Miller. From beer and betting to mail and mascara, he has witnessed the unique challenges of firms in different industries—and he has concluded that there is a singular success factor common to each. “From a performance standpoint, I have seen that the companies who walk the talk with regard to integrity perform at a much higher level than those companies that do not.” The thing that mattered most to him throughout his career is the whole issue of integrity. This truth he finds rooted in the foundations laid for him in his four years with Procter & Gamble (P&G) after he graduated from business school, a period that prepared him for an adventurous ...

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