Notes

INTRODUCTION: THE 5 FRUSTRATIONS OF WORK AND HOW TO FIX THEM FOR GOOD

[1]

[2]

[3]

WHEN WORK WORKS

[4]

[5]

[6]

[7]

Frustration 1: WASTE-OF-TIME MEETINGS

[8]

[9]

[10]

[11]

[12]

FINAL THOUGHTS: THE REAL WORK

[53]

[54]

[1] Richard Florida and Jim Goodnight, "Managing for creativity", Harvard Business Review (July/August 2005), pp. 125–131.

[2] Sylvia Ann Hewlett, Laura Sherbin and Karen Sumberg, "How gen Y and boomers will reshape your agenda", Harvard Business Review (July/August 2009), pp. 71–76.

[3] Hay Group website 2010, http://www.haygroup.com/ww/services/index.aspx?ID=117.

[4] Peter Warr and Guy Clapperton, The Joy of Work? Jobs, Happiness and You, 1st edition (Routledge, 2010), p. 7.

[5] Marcus Buckingham and Curt Coffman, First, break all the rules – what the world's greatest managers do differently, 1st edition (Pocket Books, 2005), p. 25.

[6] Nathan T. Washburn, "Why profit shouldn't be your top goal", Harvard Business Review (December 2009), p. 23.

[7] Sergio Marchionne, "First person – Fiat's extreme makeover", Harvard Business Review (December 2009), p. 46.

[8] "Meetings in America", Research by the National Statistics Council, quoted in a Verizon Conferencing White Paper, https://e-meetings.verizonbusiness.com/global/en/meetingsinamerica/uswhitepaper ...

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