Make Others Feel Important
But there are also more engaged leadership traits. In How to Win Friends and Influence People, Dale Carnegie states that one of the most important traits in any influential person is making other people feel important. No matter how young or inexperienced our team, this is a strong basic desire among all human beings and, as a team leader, we have the power to inject others with that feeling.
Another Carnegie recommendation is to offer praise liberally. This doesn’t have to be when undeserved, although even when reprimanding, the management concept of the “sh*t sandwich” is a good one (the idea of first stating what’s good, then tackling the problems, before ending on a positive note). Yet praise should be wholehearted ...
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